Terms of Service

1. Acceptance of Terms

By creating an account on Barrio, you agree to these Terms of Service. If you are signing up on behalf of an organization (HOA, condo corporation, property management company), you represent that you have the authority to bind that organization to these terms.

2. Service Description

Barrio provides a cloud-based property management platform for Philippine residential and commercial communities, including billing, payment tracking, visitor management, maintenance, and communication tools.

3. Subscription Plans & Billing

• Starter: Free forever with core features
• Professional & Enterprise: Paid monthly subscriptions with a 14-day free trial
• Prices are in Philippine Pesos (PHP) and include 12% VAT
• Subscriptions are billed monthly. Payment is due at the start of each billing period.
• If payment is not received within 7 days, your account enters read-only mode. After 14 days overdue, your account is downgraded to Starter. Data is preserved.

4. Cancellation & Refunds

• You may cancel your subscription at any time. Access continues until the end of the current billing period.
• No refunds for partial months or unused trial periods.
• After cancellation, your data is retained for 90 days. You can request full data export during this period.

5. Data Ownership

You retain full ownership of all data you enter into Barrio. We do not claim any intellectual property rights over your data. You grant us a limited license to process your data solely for the purpose of providing the service.

6. Acceptable Use

You agree not to:

• Use the platform for any illegal purpose
• Attempt to access data belonging to other organizations
• Upload malicious files or attempt to compromise the system
• Resell or redistribute access to the platform without authorization

7. Service Availability

We strive for 99.9% uptime but do not guarantee uninterrupted service. We are not liable for downtime due to maintenance, infrastructure provider outages, or force majeure events.

8. Limitation of Liability

Barrio is provided "as is." We are not liable for any indirect, incidental, or consequential damages arising from your use of the platform. Our total liability is limited to the amount you paid for the service in the preceding 12 months.

9. Governing Law

These Terms are governed by the laws of the Republic of the Philippines. Any disputes shall be resolved in the courts of Metro Manila.

10. Changes to Terms

We may update these Terms from time to time. We will notify you via email at least 30 days before material changes take effect. Continued use of the platform after changes constitutes acceptance.

11. Contact

For questions about these Terms, contact us at: [email protected]